German Game Customer Service

Shanghai, China | Full-time on-site | Negotiable

German Game Customer Service

Full-time on-site job in Shanghai

Job Description : Job Responsibilities:

1. Communicate online with players from German-speaking areas.
2. Manage game forums, email communication, and solve related problems.
3. Properly and promptly handle player com...
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Job Title: German Game Customer Service

Location: Shanghai

Salary Range: 8000 - 13000 CNY /Month

Job Description:

About Recruiter:
----------------
1. Communicate online with players from German-speaking areas.
2. Manage game forums, email communication, and solve related problems.
3. Properly and promptly handle player complaints to effectively resolve player dissatisfaction.
4. Understand player needs and record their feedback.
5. Actively participate in process and business improvement efforts, and provide reasonable suggestions.
6. Complete other tasks assigned ad hoc.

Job Requirements:
------------------
1. Fluent or Native speaker of German
2. Native or Fluent level of Chinese (HSK5 minimum)
3. Deep understanding of the German culture.
4. Passionate about video games and rich experience playing video games.
5. Good communication skills and good teamwork spirit.
6. Able to multitask, diligent and responsible.

Basic information:
-------------------
- Job type: Full-time on-site (no remote)
- Location: SHANGHAI, Loushanguan Rd Line 2 Metro Station
- Work Visa: Provided
- Salary: 8k-13k RMB (depending on experience)
- Working hours: Monday and Friday 10am-7pm (including one-hour break)

Job Highlights:
--------------------
- Work visa: Paid annual leave
- Medical & accidental insurance: Language: Chinese, Advanced; German, Advanced

Yotta Games Recruiter Type: Employer

Current Location: Shanghai China

About Us:
-------------
Founded in 2012, Yotta Games dedicates itself to becoming a global developer and publisher of video games. Right from the start, we have created and published more than 10 games for mobile and web, and are serving 200 million players around the world. Yotta Games performs well and is the top 10 in the overseas mobile game field. Based on the team?s powerful R&D strength and 3D marketing ability, we will always focus on producing and promoting games loved by worldwide players.

Read More >> [Apply Now](https://www.wejob.cn/job-detail/1355054863.html#apply-now)

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