The use of artificial intelligence (AI) in proctoring online exams has been a subject of controversy in higher education, and a recent announcement by Proctoru has raised even more questions. The company announced that it will no longer send AI-generated reports of student misconduct to institutions without first having them reviewed by staff members. This development has led many to question the use of technology in monitoring student behavior during exams.Proctoru, like many companies that offer remote monitoring services, uses AI technology to monitor the movement of students during testing and flag any activity that may indicate cheating. This includes behavior such as students getting up from their seats, not consistently looking at their screens, or speaking aloud. However, the use of AI in this way has been criticized for its potential to produce false positives and unfairly penalize students.
Previously, Proctoru offered a cheaper monitoring package that included AI-generated incident reports sent directly to instructors without staff members reviewing them first. However, the company has now decided to discontinue this package and require all reports to be reviewed by staff members before being sent to institutions. This decision was made in response to concerns about the accuracy of AI-generated reports and the potential for unfair treatment of students.
The use of AI in proctoring online exams is not unique to Proctoru. Many companies offer similar services, and the use of technology in this way is becoming increasingly common in higher education. However, there is still much debate over the effectiveness and fairness of these methods.
One concern is that AI-generated reports may not take into account the unique circumstances of each student. For example, a student with a disability or a language barrier may exhibit behavior that is flagged as suspicious by the AI, even though they are not cheating. This could result in unfair treatment and penalization of these students.
Another concern is the potential for false positives, where a student is flagged for cheating even though they are not. This could be due to a technical glitch or a misunderstanding of the student's behavior by the AI. False positives can have serious consequences for students, including failing the exam or facing disciplinary action.
Despite these concerns, the use of AI in proctoring online exams is likely to continue. As more institutions move towards online learning and remote testing, the need for effective monitoring methods will only increase. However, it is important that these methods are fair, accurate, and take into account the unique circumstances of each student.
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